12 Best Practices of Destination Organization/CVB Board Governance

Policy driven governing board with fiduciary (financial resource needs and expenditures) and performance (destination/program returns) oversight
Typical board size between 10 to 15 members with rotating term limits and succession planning
Formalized board orientation program, policy and procedures manual, board member evaluation and ongoing professional development support
Agreed-to board code of ethics, conflict of interest, and meeting conduct (Roberts Rules) policy
Number of scheduled board meetings becoming less (bimonthly with executive committee in between)
Boards taking positions on external tourism related issues
Board representation from visitor, hospitality and recreation/entertainment industries and communities
Board focuses on destination organization vision and overall strategic directions
Board engaging in appropriate influential community relationship building through a dedicated communications plan
Boards reviewing depth of role and commitment to future destination development/visitor experience initiatives
Appropriate board committees and/or issue task forces setup
Board agenda being aligned to strategic goals and future program discussion