Transportation, Lodging, Convention and Hospitality Management
Typical Clients
- Urban, rural and resort hotels, independent and destination restaurants and foodservice companies
- Specialized lodging, inns and bed & breakfast properties
- State/provincial transportation and tourism departments/commissions/agencies
- Municipal, regional/county parks & recreation, and tourism/conference departments/agencies
- Convention & visitors bureaus
- Convention/conference centers
- Airport authorities
- Other hospitality, retail shopping and entertainment venues and facilities
Practice Development
- Over 50 years associate combined research, training and advisory experience in USA and Canada
- General managers and director of sales/marketing director positions in various lodging properties and corporate headquarters
- Assistance to 40+ hotel and foodservice organizations on market/financial feasibility studies, operational and strategic plans and customer service/host training
- Detailed standard based sectoral mystery shopping evaluations
- Program coordination/speakers at various hospitality conferences, symposiums, workshops and forums
Current Representative Assignments
- Strategic Outlook and Operational Business Planning, Lake Granbury Conference Center (TX)
- Strategic and Annual Business Plans, Historic Granbury Merchants Association (TX)
- Strategic Plan and Service Strategy and Action Plan, Marriott Newport Beach Hotel (CA)
- Strategic Business Plan, Balboa Village Merchants Association, Newport Beach (CA)
- Strategic Business Plan, Coppes Commons Retail Center, Nappanee (IN)
- Strategic Business Plan, The Oceanfront Luxury Resort Collection, Orange County (CA)
- Fairgrounds Exposition Feasibility Assessment, Tippecanoe County Fairgrounds (IN)
Success Case Studies
- Historic Granbury Merchants Association (TX)
- Marriott Newport Beach Hotel Strategic Plan (CA)